Terms of service

Last updated: March 2026

Overview

Welcome to Family FEASTival. The terms "we", "us", and "our" refer to Family FEASTival. Family FEASTival operates this website and store, including all related information, content, features, tools, courses, classes, retreats, accommodation bookings, and services (the "Services").

Family FEASTival uses Shopify to power this website and enable us to provide these Services to you.

The following Terms of Service describe your rights and responsibilities when using our Services. Please read these Terms carefully, as they include important information about your legal rights and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not access or use the Services.

Section 1 – Access and Accounts

By using our Services, you represent that you are at least the age of majority in your jurisdiction.

To access certain Services such as booking courses, classes, retreats, or accommodation, you may be asked to provide information including your name, email address, and payment details. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the security of your account information and for all activity that occurs under your account.

Section 2 – Our Services

Family FEASTival provides services including but not limited to:

  • Online philosophy courses
  • Online yoga classes
  • Live Zoom teachings
  • Retreat programs
  • Accommodation stays in Maleny

We make every effort to present our Services accurately. However, descriptions, schedules, and availability may change without notice.

Participation in yoga, meditation, or wellness activities is voluntary and undertaken at your own risk. By enrolling, you confirm that you are in suitable health to participate and accept responsibility for your own health and wellbeing. We recommend consulting a qualified medical professional before beginning any new physical or wellness program if you have existing health concerns or conditions.

Section 3 – Bookings and Orders

When you place a booking or purchase a course or class, you are making an offer to purchase the service. Family FEASTival reserves the right to accept or decline any booking at its discretion.

Bookings are confirmed only after payment has been successfully processed and a confirmation has been issued.

Refunds and cancellations are governed by our Cancellation and Refund Policy.

Section 4 – Prices and Billing

Prices for our Services are subject to change without notice.

You agree to provide accurate payment information and to update it when necessary so that we can process transactions and contact you regarding bookings.

You represent that you are authorised to use the payment method provided.

Section 5 – Intellectual Property

All content on this website, including text, images, graphics, course materials, videos, logos, and design elements, is the property of Family FEASTival or its licensors and is protected by copyright and intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, or republish any content without prior written permission.

Section 6 – Optional Tools

We may provide access to third-party tools or services. These tools are provided "as is" and we have no control over them.

Your use of third-party tools is entirely at your own risk and subject to the terms of those providers.

Section 7 – Third-Party Links

Our website may contain links to third-party websites or services, including booking platforms such as Airbnb.

We are not responsible for the content, accuracy, or policies of third-party websites. If you access external services, you do so at your own risk.

Section 8 – Relationship with Shopify

Family FEASTival uses Shopify to operate this website. However, any bookings or purchases made through this website are transactions between you and Family FEASTival.

Shopify is not responsible for any aspect of these transactions, including services provided by Family FEASTival.

Section 9 – Privacy

All personal information collected through this website is governed by our Privacy Policy.

Because this website is hosted by Shopify, Shopify may also process certain data required to operate the platform.

Section 10 – Feedback

If you submit comments, feedback, suggestions, or reviews, you grant us a worldwide, royalty-free licence to use, reproduce, publish, and distribute such feedback for the purposes of improving and promoting our Services.

Section 11 – Prohibited Uses

You agree not to use the Services:

  • For unlawful purposes
  • To violate any laws or regulations
  • To infringe intellectual property rights
  • To harass or harm others
  • To distribute malicious software or spam
  • To interfere with the operation or security of the website

We reserve the right to suspend or terminate access if these Terms are violated.

Section 12 – Disclaimer of Warranties

The Services and all information provided on this website are provided on an "as is" and "as available" basis without warranties of any kind, except as required by law.

We do not guarantee that the website or Services will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable consumer protection legislation.

Section 13 – Limitation of Liability

To the fullest extent permitted by law, including the Australian Consumer Law, Family FEASTival and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from the use of the Services.

Section 14 – Termination

We may terminate or suspend access to our Services at any time if these Terms are violated or if we determine that continued access may cause harm to the platform or other users.

Section 15 – Governing Law

These Terms of Service are governed by the laws of Queensland, Australia. Any disputes will be subject to the jurisdiction of the courts of Queensland.

Section 16 – Changes to Terms

We may update these Terms of Service from time to time. Any updates will be posted on this page and will become effective upon publication.

Section 17 – Contact Information

If you have questions about these Terms of Service, please contact us:

Family FEASTival
Email: mrmogi@familyfeastival.com.au
Address: 251 Bridge Creek Road, Maleny, QLD 4552, Australia